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Center for Urban Transportation Research
at the University of South Florida

The Pace VIP Experience

7/19/99


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Table of Contents

The Pace VIP Experience

Key Considerations

Service Goals

Service Markets

Service Types

Current Operations Service Types

Current Operations Van Types

Current VIP Operations (Through June 1999)

Vanpool Attrition/Growth

Program Management Non-Traditional Approaches

Program Management Non-Traditional Approaches

Features for Drivers

Features for Riders

Driver Demographics

Driver Demographics

Driver Demographics

Driver Longevity

How We Measure Success and Customer Needs

How to Be Successful

Satisfaction with Riders

For More Information on The Pace VIP Experience

 Author: CUTR

Email: winters@cutr.eng.usf.edu

Home Page: http://www.cutr.eng.usf.edu

Other information:
Other info goes here

Center for Urban Transportation Research · University of South Florida · 4202 E. Fowler Ave., CUT 100
· Tampa, FL 33620-5375
  (813) 974-3120 · (813) 974-5168 (fax) · winters@cutr.usf.edu